Support

Most servers are ready within 60 seconds. Minecraft modpacks and ARK can take 2–5 minutes for the initial install.

We support over 240 game variants — Minecraft and forks (Paper, Folia, Spigot, …), CS2, Valheim, Palworld, ARK, Rust, Garry's Mod, FiveM, plus many more. Browse the full list on the Pricing page.

Servers bill hourly from your wallet, so you pay only while they run. Methods currently available are shown at checkout. All prices are in HKD.

Yes — full refund within 48 hours of purchase if your cumulative server usage is under 4 hours. After that, contact support for case-by-case review.

No. Managed DDoS mitigation is not currently included. Do not treat a hosted server as protected until this FAQ explicitly says verified mitigation is available.

Yes. The dashboard provides a file manager, game-server console, scheduler, and SFTP within your server's assigned container and mounted files. It does not grant root access to the host, other customers' containers, or platform infrastructure.

We host in Hong Kong by default — typical latency 2–3ms (usually under 5ms) for HK + Macau players, 40–80ms across most of Asia. Other regions on request.

Cancel any active server from the dashboard. Hourly servers stop billing immediately. Monthly servers continue until the end of the paid period.